One of the common concerns businesses have when implementing wellness programs is the potential for legal issues or unintended consequences. Our answer: No, it’s not something to worry about. Here’s why:
A recurring concern among senior leadership is the idea that employees might "game" the wellness program, especially if they haven’t been productive for a while. While this is a valid concern, it’s important to approach the issue from a broader perspective.
At Phew, we believe:
Employees Want to Do Well
Every employee, at their core, wants to perform well. When productivity drops, it’s often a symptom of underlying issues—whether personal, professional, or organizational—that need to be addressed. These could be reasons like burnout, lack of engagement, or unclear expectations, all of which we've outlined in our pitch deck. Understanding the root causes of low performance can be much more valuable than simply letting employees go.
Leadership and Organizational Impact
If employee performance is faltering because of leadership challenges or organizational factors, it’s crucial to uncover that as early as possible. The wellness program provides a valuable opportunity to gain insight into potential leadership gaps and areas for improvement within your company. This not only helps improve employee satisfaction but also strengthens the organization as a whole.
Weak performance is not a one-size-fits-all issue. It's often a sign of deeper, systemic challenges within an organization. Rather than viewing weak performers as a lost cause, see them as a valuable source of insight. Understanding the factors behind weak performance can help you identify areas for improvement in your organizational culture, leadership practices, and overall structure. By addressing these underlying issues, you’re more likely to create a more effective, cohesive team in the long run.
There’s a strong case for offering support to struggling employees, even if you ultimately decide to part ways with them. An employee who leaves the organization having received care and support is far more likely to have a positive view of the company, compared to one who is simply let go without any consideration for their well-being.
In today’s hyper-connected world, the reputation of your company is shaped not just by your successes but by the way you treat people, especially those who are struggling. Negative experiences can spread quickly—whether through social media, word of mouth, or personal connections. People remember how they felt about their experience with your company, and those emotions often resonate longer than any formal review.
A company that is seen as compassionate and willing to invest in the well-being of its employees—particularly those who may be underperforming—often emerges with a stronger, more positive public image. And in the age of social networks, a caring reputation is an invaluable asset.
A wellness program that positions your organization as one that truly cares about its people—especially those facing challenges—can become one of your most powerful assets. It shows that you’re not just focused on results, but on the people who help you achieve them. This kind of culture is not only beneficial for employee retention and morale, but also for your company’s long-term reputation and success.